Mind Your Health Medical Centre is a vibrant, state-of-the-art clinic in the heart of Neutral Bay. Our medical centre is a general and multi-disciplinary practice, with a strong focus on a genuine and warm approach to health care. As a GP & Allied-owned family practice, we believe that equitable accessible to rapid, quality health care is imperative, which is why we continue to offer bulk-billing services.
Our priority is you and your health. At Mind Your Health Medical Centre we pride ourselves on the ability to deliver comprehensive care to the residents of Neutral Bay and beyond. With pre-booked GP consultations, doctors are allowed the time every patient so importantly deserves. And with Bulk-billing for children under 16, and concessional rates for eligible pensioners, health care and DVA card holders, we have the ability to cater for the wider lower north shore community.
Our premises is fitted with modern medical equipment and our staff is well-versed in new technology designed to make your visit faster, simpler and more effective. We perform ECG and all pathology on-site, have access to dermatoscopy, spirometry, minor surgical equipment, and a whole host of ancillary services.
Our transactions are done via Tyro for Medicare EasyClaim and EFTPOS. With a simple online booking system called Hotdoc we strive to make health care seamless for our patients. SMS recalls allow our patients the freedom to book appointments online or via their devices without calling in. Kiosk check-in and “patients ahead of you” notifications make your visit a breeze. Online script repeats and specialist referral simply administrative medicine.
By working together, we strive to provide the highest quality health care. We are a Medical Centre with a difference, because we listen to your needs. There is a suggestion box at reception and we welcome your input to improve the service of our medical centre.
We aim to keep waiting time to an absolute minimum, usually < 10 minute for booked appointments, and <30 minutes for walk-in / on-the-day patients.
We appreciate that your time is valuable. At Mind Your Health Medical Centre, we focus on delivering genuine and excellent health care to meet all your needs. It is important to our doctors that you feel heard and cared for, but it’s important to remember that standard appointments run for 15 minutes. If you feel you require more time than this, please inform reception so we can best accommodate your needs. Please feel free to contact reception ahead of your appointment and check how the doctor is running for time, we will advise you to the best of our ability.
To read read more about our vision and action statement, click here.
To provide the best of family-based medical care is not a simple (nor cheap) affair! To do so we ask our patients to please understand we are a “Mixed” billing practice. This means we charge Private out-of-pocket fees (generally $30) for a standard consult. We also understand there are those who may need concessional rates, such as pensioners and HCC holders. We will continue our commitment to Bulk-bill children. If you have serious financial issues we ask you to please check with the doctor at time of consult for possible concessional billing.
Our results policy can be accessed here
Our practice brochure is available for download here.
We appreciate genuine feedback, please email us on firstname.lastname@example.org.